Soft Toys

Our staff personally hand-deliver all products using electric vehicles from 1 to 6 PM, ensuring a more sustainable and personalised service (except Valentine's and Mother's Day when we start deliveries at 9 AM).

We do not use couriers.

The delivery order is determined by the delivery person based on the orders for each day.

If you need a delivery outside of these hours, please call the shop on 021 246 5466 at least 24 hours in advance, and we’ll do our best to accommodate you.

Please see the Delivery page, which has a map showing our delivery zones and prices.

Our fresh flower bouquets are carefully water-wrapped with compostable bags, keeping them hydrated for up to 24 hours.

Fresh flowers in vases are delivered with water included.

If no one is home at the time of delivery, we’ll leave the flowers in a safe, shaded spot. If we have any concerns or can't access the property, we’ll contact you or the recipient to ask for instructions. If we can't get hold of anyone we'll return the delivery to the shop and arrange a pick-up time.

We offer free pick-ups from our Matakana store between 10 AM and 2 PM.

If you can’t make it by 2 PM, just let us know, and we’ll leave your order with our friends at Matakana Cinema, right next door, as they are open until late.

Florists source high-quality, fresh blooms from trusted suppliers, often local growers. They invest in skilled craftsmanship to create unique, bespoke arrangements, and their prices reflect the overhead costs of running a business, including shop rent, staff wages, and the expertise involved. While supermarkets and roadside stalls may offer lower prices, they typically provide standard bunches without the same care, attention to detail, or personalised service that florists offer.